“We asked customers, 'Why do you fly Delta One? Why do you want to spend $10,000 on a Delta product?' And they said the number one reason was sleep.”

Boston Globe · Delta unveils Delta One business-class overhaul with new suites, menus, Porsches

“So that was our focus.”

Boston Globe · Delta unveils Delta One business-class overhaul with new suites, menus, Porsches

“Before we do anything with seats, we ship them to our offices in Atlanta. And my team, including myself, sit in them for however long the airplane's going to fly.”

Boston Globe · Delta unveils Delta One business-class overhaul with new suites, menus, Porsches